Terms of service

Terms of Service

Overview

By purchasing from our shop, you agree to the following Terms of Service. These terms are intended to create a clear understanding between our family-run handmade business and our customers.

Handmade Products

All items are handmade by our family in small batches. Because of the handmade nature of our products, slight variations in color, texture, sizing, or appearance may occur. These variations are normal and are not considered defects.

Orders

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or unavailable inventory.

Please make sure your shipping address and order details are correct before completing your purchase.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated. Payment must be completed before orders are processed or shipped.

Shipping

Processing and shipping times may vary depending on order volume and product availability. We are not responsible for delays caused by shipping carriers, weather, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrectly entered addresses.

Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, exchanges, cancellations, and refunds.

Intellectual Property

All product designs, photos, descriptions, logos, and content on this site are the property of our business and may not be copied, reproduced, or used without permission.

Limitation of Liability

To the fullest extent permitted by law, our business shall not be liable for any indirect, incidental, or consequential damages related to the use of our products or website.

Product Use & Safety

Customers are responsible for using products safely and as intended. Please keep products away from children or pets when appropriate.

Privacy

Any personal information collected during checkout is used only for order fulfillment and customer communication. We do not sell customer information.

Changes to These Terms

We may update these Terms of Service at any time without prior notice. Continued use of our website or services constitutes acceptance of any updates.